All orders placed through www.franzderkaiser.com are subject to the following shipping policy. We aim for quick delivery, and work to have orders fulfilled within 24 -72 hours. Please note, we do not ship on weekends, however orders received on Friday will be processed for shipping as early as the following Monday and as late as the following Tuesday. The delivery window is calculated based on shipping option chosen, and orders should be received within 7-15 business days. For international orders, this window can take up to 2 business days longer.
Should you require special shipping & handling, a gift box, or have any questions concerning our shipping policy, please feel free to contact us at firstname.lastname@example.org.
– Or – fill out the following contact form: